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Customer Reviews

4.9 Over 1614 Reviews
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Paul came out to my house on the 2nd visit regarding a rat situation and made me feel abit more at ease over it all, that man knows his stuff! Fingers crossed it’s him that comes the 3rd and it’s all finally sorted
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Liam Armstrong Jones was brilliant and friendly. Aqsa Perkins
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The first time we've had to get help from a pest controller.The appointment was made and completed satisfactorily with a clear explanation as to what happens next.
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All visits jade by pest control were done very professionally and explained certain things to me. Suggested possible entry was from between cavity wall up to loft. Said all other possible external entry points were well covered by mesh.
All very friendly and polite.
Scott was very thorough and had an excellent work ethic. He also ensured the visits were first thing in the morning to accommodate any other appoints we had.
Very pleased with the whole service. Thanks
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The technician ( whose name unfortunately I don't remember) gave an excellent service. He was friendly and courteous and dealt
with the problem swiftly and efficiently. Pam Brindle.
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Paul came to our home and explained everything to use. He was confident that he could help with our problem. He did what he needed to do today and said he would be back again the week after.
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scott was brillant thankyou feel a lot better now ty
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Very helpful and knòwledgeable
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Chris visited my home today as I feared I had squirrels in the roof! I rang up yesterday and a visit was arranged for today! He was extremely polite and knowledgeable and was really calming as I was a little bit traumatised! He has set the traps and is coming again in 10 days to remove and ensure the problem has gone away! Thank you Chris for doing the job you do and for helping me so quickly! Would definitely recommend !!!

Update 17/6/24
Chris called again to follow up on initial visit. 2 squirrels were caught and no evidence of nesting or more infestation. It has totally put my mind at rest. This is a very efficient and professional company and Chris is a credit to them. Thank You
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Paul rang to say he was on his way . He explained what he was going to do and was very professional
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Great service, the technician Paul was effective and efficient and overall great service
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Very efficient
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Paul(the technician) called me earlier today ( 8:24am) to tell me he was on his way. He was a very knowledgeable man who explained how the treatment would work and the time span (3-4days) for it to be completely effective. The whole job was finished in a timely manner and I was very satisfied with the service. Thank you Paul and Copley pest control.
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Leo attended with his work mate , I didn’t get his name. I was very anxious and Leo made me feel at ease. Answered my 100 questions happily. I was so grateful to see these guys I could have kissed them 😂 They got rid of the offending bird nest and treated the house. I have since seen no live activity. Thankyou soo much. Adele x
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They arrived on time, as expected. The were pleasant, polite and we dressed cleqn and presentable. The exterminator was a very friendly guy. I would highly recomend them
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Recommended this company by my daughter who used them last year for wasps. I thought I had squirrels in my loft. This company came out 48 hours after my call. The man was very polite , on time , respected my property snd talked me through the procedure. Would recommend
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The best I rang up and Copley pest was able to come and set up some traps for the little "friend" 🐭 we had in the house!
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Liam came this morning explained everything he was doing, arranged follow up appointment, very friendly and easy to talk to, I felt better after he left
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Great service from Copley.
Easy to arrange the first appointment over the phone, the guys came straight out the next day.
Both Scott and Cory that came to the house were very professional and provided a lot of useful and reassuring advice and dealt with all pests.
Very pleased with the whole service.
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Brill service…was really fast to come out…guy called prior to coming! Was so polite and helpful! Defo recommend
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Amazing service. They were very quick in coming out to do works. William was so knowledgeable and helpful.
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Very professional service from “Liam”the lad who came today to sort out the mice problem we had in apartment block. Very thorough with his work and the lad knows what he was doing. Thank you Copley and Liam for your service.
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Chris visited my home today as I feared I had squirrels in the roof! I rang up yesterday and a visit was arranged for today! He was extremely polite and knowledgeable and was really calming as I was a little bit traumatised! He has set the traps and is coming again in 10 days to remove and ensure the problem has gone away! Thank you Chris for doing the job you do and for helping me so quickly! Would definitely recommend !!!
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Billy was great. Quick, efficient but also thorough. Gave great advice and very helpful.
Would recommend.
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Billy did a great job locating the entry points and treating the area. Very efficient, polite and friendly.
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Billy had done a very good job as my worry of bed bugs he had cleared up as carpet beetles and he sprayed my full room carpet and was very quick and efficent 10/10
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Chris Johnson came out to help me find out where mice were getting into my kitchen. We sealed up a hole behind the fridge and bait was left. However, I was still getting mice in my traps which suggested there were other entrance points that hadn't been found. We decided that perhaps they were coming down the pipes behind the units which I said I'd block once I'd emptied my cupboard which I've done but I also found another small hole in the far corner. That too has been blocked up.
Chris was very helpful and friendly and as an added bonus he had his gorgeous dog in the van so I had to have a stroke of it! All that remains to be seen now is if the mice now go elsewhere.
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Absolutely outstanding service. I couldn’t believe I had an infestation of bed bugs.I was devastated .

This team reassured me and gave me clear instructions on how to prepare for their visit.

Paul attended in time and explained the process and aftercare instructions. He was empathetic, friendly and professional.

I cannot rate this team highly enough. I’ve used them previously for a wasps nest and once again they have come to my rescue.
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My elderly relatives needed some help with a mice problem and Cory was great. He worked his day around them, talked them through the issues and what he would be doing to sort it. He kept me informed and greed to only be him visting in the future. Can't recommend highly enough, great job . Thanks Cory we greatly appreciate your help and professionalism. The price was really reasonable too!
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Paul was so very helpful and I could tell he was very knowledgeable. He kept me informed as to when he was due to arrive. Lots of advice around prevention. Most excellent service and I am very happy to recommend this company.
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Copley pest solutions have provided a service for a wasps nest in my daughter’s bedroom and a rat problem in my mums garage.

I seriously cannot praise them enough.

Courteous, knowledgeable and professional, they dealt with the problems effectively.

Highly recommended.
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Great service , kept me updated, really nice guy (Christopher )hopefully solved my squirrel problem 👌
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A big thank you to Ben for the quick and efficient service. Such a nice man who explained clearly what the solution was and what to expect, and not treating me like a fool when I explained my fears. Highly recommend
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Scott came out to help with ants in our living room, Scott and his coworker were fantastic and placed the pods in a way that will stop our children and dogs getting access to them. They were so friendly and helpful and I’m confident we will see the issue disappear in time. Second time using Copley pest solutions and would recommend to anyone else in need!
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Had to wait a few days but the team arrived on time and kept in contact and were friendly and informative. On the day, no wasps were present so no treatment could take place. Call out fee paid
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Christopher is very good at his job and a very nice person
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Very happy with my service I had, very professional. Came out quite quickly, explain everything that they were going to do. Very happy customer, I would use them again
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So far so good. The gentleman who came to the house was friendly and knowledgable. He conducted a good inspection on the house and advised the best solutions.
I’ve a follow up appointment to see if these have worked.
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An excellent company to deal with. Good communications, staff attend appointments on time and an efficient service. I would happily use them again for any pest control issue.
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Efficient service. The individual who came out (think they were called Leo) was very professional and clearly explained everything. Would happily use them again if needed, and would recommend to friends and family.
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Phoned Copley Pest Control to sort out our wasp nest. Very prompt and efficient service. Many thanks to Paul and Garry for being so professional, helpful and fast! Highly recommend Copley to anyone experiencing pest problems!
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Great service fast response even after the work was done Ben the pest controller was very helpful and replied to all my messages thnks
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Excellent service. The guy that came was super knowledgeable and very efficient in determining what our issue was being able to sort this quickly and efficiently. Highly recommend
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Very professional and informative.
Very prompt reply from Aashir, proposed the cheapest quote and an immediate intervention. They also provide cleaning services.
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Christopher Johnson was lovely, very efficient and made the whole process simple. From first call to removal the company has been brilliant 🤩
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Came when agreed. Called / texted me when in the area - discovered and sorted the issue quickly.
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Really happy with the service provided by Copley giving us peace of mind that our business premises had been inspected for pests by a quality and professional pest control company. The Copley representative, Christopher Johnson, was friendly, approachable, knowledgeable & professional.
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Chris was lovely, very efficient and made the whole process simple. From first call to removal the company has been brilliant 🤩
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Ben who called yesterday was professional, courteous and punctual.
He explained about the problem (ant infestation) and how it will be treated.
I highly recommend Copley Pest Solutions.
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Fantastic professional service. Scott was brilliant. He instantly knew where the source of the problem was and treated it on the spot. Highly recommend this service provider for what they specialise in.
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A very good job. Andrew was efficent and gave good advice.
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Booking process and pricing were great. The lady I spoke to initially asked questions about the problem we were having to establish the correct treatment, which was great. The technician, Jay, was absolutely brilliant. Really personable, knowledgeable and took time to answer questions and provide us with information we would otherwise have had no clue about. All in all, 5 stars!
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Arrived when promised and quickly dealt with the problem
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Andy was very good. Very thorough and hopefully our mouse problem will be solved thanks!!
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Amazing service!! Jay carried out the pest control at our commercial property, he was so friendly and helpful. He provided a lot of advice and his passion within his job was so nice to see! The service was fast and they made sure we was seen to very quickly. Very happy!!
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Andrew called to our house twice after we reported seeing a rat in the garden. On first visit he explained everything. Checked our traps and left two of his own. He said damage to lawn most likely was a badger! On second visit he checked traps, advised what we should do moving forward.
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Always pleasant and efficient.
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Ben was absolutely fantastic did the job quickly and caught n killed yhe rate would highly recommend
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Was dealing with my problem within an hour of calling them. Professional and friendly. We can't remember he technician's name but he was brilliant and gce cost effective advice on how to keep rodents out. Shame I could only put 5 stars
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Ben was very friendly and informative. Gave very useful advice and was very reassuring.
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Ben was amazing. So helpful and informative. Highly recommend.
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We received prompt service, excellent advice and professional standards from Copley. They were willing to cater for our particular requirements and were friendly and cheerful at all times. We are very pleased with their work.
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The guy came out yesterday so don't no the outcome as yet but he was great at his job
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Excellent service
Christopher Johnson was great
Well Recommended
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Very helpful and professional
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Great guy who came to my home and talked me through everything!
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Excellent service received! Top guys that visited my property. They successfully resolved the matter immediately, very knowledgeable, as they are experts in their field of work. I would certainly recommend Copley Pest Control and Scott to anyone who is looking for a pest control company. Communication has been outstanding, they are very sincere and efficient! Thank you so much for resolving this problem I had.
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Great service, came out quickly and very informative. Came and did a follow up as well, would highly recommend.
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brilliant service , Andy that came out to an ant problem I had was extremely helpful and explained everything to me , would highly recommend this company , very happy with the service provided
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Arranged a visit from this pest control after we had mice in our home ,they arrived on time James norman the man who did the work was very polite very professional it was obvious he knew his stuff , came back ten days later all sorted no more visits required,it's three weeks later no sign any mice anywhere in our home huge relief, highly recommend Copley pest solutions UK ,first class
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Chris was brilliant, lovely fella,explained everything in detail, our carpet moth problem seems to be doing okay on day 3 after treatment, came out same day too,I highly recommend
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Great service from Andy, identified the pest issue and sorted it out for me. Andy was really helpful and knowledgeable, he explained the process and answered my concerns about my dog and any potential danger as well. Also getting a 10 day follow up which is great, turned a poor situation into a great outcome, thank you!
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Had my solar panels pigeon proofed some while ago and noticed recently that one of the lengths of wire prongs had come away from the panel. Contacted Copley pest control and they replaced the length with no problems. The work was carried out by Leo in an efficient and timely manner (weather permitting!) with no fuss.
Thank you all at Copley pest control. From first answering the phone to completing the job everyone was friendly and polite.
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Copleys pest responded really quickly, and after checking all areas rats had been sighted did what they needed to. Gav was very friendly, understandable and had a great character especially for a Saturday morning.
They also do 3 more visits until they are sure their job is complete and make sure any pets you have in the home will be safe from what ever way they decide to eliminate the pest problem you have. Would highly recommend.
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I found a wasp nest in my loft late on a saturday called several other companies but only Copley answered the phone. Booked me in on the Monday..excellent service & Chris removed it & checked the nest for a queen. Thankfully none in there & I could put my xmas decorations away. Highly recommend. Thanks Chris.
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Prompt responses to my request for help. Although I had to wait several days for my appointment the experience was good - kept me updated and a straightforward "can do" approach to the problem.

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