Read Our Testimonials

Our dedicated team at our pest control company in Yorkshire and the North West provide an excellent service for all customers. Contact us to find out more.

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Ann A.
17:27 05 Dec 23
From start to finish I have been very impressed with this company. The lady in the office was very professional- explaining what I should expect and what the cost would be if I decided to use their services, The Pest Controller, Chris, phoned me from his vehicle confirming his expected time. When he arrived he was very professional - checking everything and explaining to me what the problem was, He didn’t mess about, he just got on with the job.Chris is returning next week to check the traps etc.I can certainly recommend Copleys and would go as far as suggesting they could teach a lot of other companies how to do business.
Yvonne W.
18:04 28 Nov 23
From the moment Chris Johnson introduced himself he was friendly extremely polite and ran through everything with us both in detail.he assessed the situation quickly and provided a solution straight away.Chris also provided comfort to my partner that there was nothing to worry about giving the assurance my partner was seeking. Thoroughly professional from start to finish.
Alison B.
10:09 18 Oct 23
Excellent outcome to a difficult situation, Paul did a great job investigating and capping one end of the soffits box which had been home to jackdaws. Highly recommended!! Thanx.
Susan Louise H.
15:46 02 Oct 23
Could not fit me in that day but called back ten minutes later as office had managed to get in touch with an operative near to me. Came even earlier than scheduled. Has put down poison and re-assured me as to what will happen. Will write a later review when return visit has been made. So far so good. Friendly and empathetic with situation.
Sean A.
09:50 02 Oct 23
Chris called ahead of time and I also received an email to let me know when I can expect them, rather than just being left with a large window of time which means that you cant do anything else.He was super professional, reassuring and took care of the issue really quickly. I was able to pay buy card which meant that I didnt have to worry about drawing out loads of cash.
Samantha B.
21:19 30 Aug 23
James came out to deal with our wasp problem today, activity was massively reduced within hours and hopefully by tomorrow the last of them are gone! Such a relief, they absolutely terrify me. James was polite and friendly and just got in with the job. Highly recommend. Thank you so much
Steve K.
07:33 30 Aug 23
Paul called the evening before to confirm his arrival time for the morning. He found the nest entrance which was through an air brick and then treated the wasps nest safely. Great job well done Paul !! Thanks Steve K.
James H.
14:13 24 Aug 23
Fast, efficient, and excellent service from James at Copley Pest Solutions.Called to discuss the two wasps nests we had on a Friday afternoon, James attended at the time advised the following afternoon, calling ahead of his arrival, and within a few hours of treatment the wasps from both nests were gone and have not returned. Highly recommend.
Sarah W.
16:38 18 Aug 23
The inital call was efficient, with the price quoted before the technician was booked. Response time was 24hrs later. Paul was really friendly and knowledgeable, dealt with our wasp problem quickly and efficiently. Price was reasonable too. We would definitely recommend! Thanks 😀
Rebecca O' L.
12:37 14 Aug 23
We are long term renters, I dont normally even use weed killer so was anxious about the process but angry wasps were disturbing mine and my neighbours pets and starting to come in our home, our youngest very scared of wasps so my husband rang around for a reasonable price as letting agency did not feel obliged to help.Paul was really very informative and the process was so quick and efficient with no disruption to the house at all.He was so friendly and helpful.Would definitely use copleys again. Thank you very much
Amy C.
11:07 12 Aug 23
Paul was amazing and definitely made us feel at ease, he explained every small detail of what will happen and what he was doing. He’s got a great sense of humour and we would highly recommend him for anybody. we are a young couple and he definitely made us feel better about the situation.
Tony H.
08:59 07 Aug 23
Our plasterer got stung by wasps while pulling plaster from a wall leading to roofspace. I rang Copley Pest Solutions after seeing the reviews. Very friendly and helpful response on the telephone, with a very reasonable price quoted. Brandon came the next day and rang half an hour beforehand to let us know he was on his way. Very friendly but also professional and efficient. We've not seen any wasps since then. I would not hesitate to use Copley Pest Solutions again.
Michelle
13:06 25 Jul 23
We had some problems with bedbugs in the house and used sprays and smoke bombs but it didn’t eliminate them entirely. We decided to call a professional to help and after reading lots of feedbacks on line and comparing the costs we decided to use Copley’s service. James and Joe both were very professional, listened to our concerns and explained the process so we knew we were in good hands. Communication with customer services were superb and effective. Highly recommended. Only one small thing, as one of the feedbacks mentioned, our first phone call was cut off when the person was taking our information and that was around 8pm. We called the next day during the normal business hours and it was picked up promptly and went smoothly.
Chelsea L.
07:38 25 Jul 23
Used Copley Pest solutions to deal with a wasps nest and James came out to sort it. Service was fab, James was very knowledgeable and dealt with it quickly and effectively. Special shout out to James for coming back the next day with no fuss after we had to unexpectedly rearrange the previous appointment. Would definitely recommend 👍
Joanne C.
13:21 24 Jul 23
Paul treated our wasps nest. He arrived when he said he would. It was located in a very difficult position- on the house roof above a sloping garage roof. We thought it might need scaffolding to get to it, but Paul managed to hook a ladder through our upstairs window and managed to treat the wasps nest effectively. I would not hesitate to recommend this company.
Margaret A.
11:04 21 Jul 23
Excellent service. Paul was on time telephoned as agreed prior to his arrival.Professional ,knowledgeable and clearly cares about his profession and helping people.Excellent advice took time to listen to my problem and delt with it very effectively.Would highly recommend the service .
Rachel T.
09:38 21 Jul 23
It was very quick service as someone came to help us with the problem the same day it was reported. James and Paul helped us with our rat problem. On the first visit James identified the areas where the rats were quickly and efficiently. He put down traps and poison. They were discreet and hidden away so no danger to kids/pets. Within hours there was results with one of the rats being caught in the trap. He also identified the main entry point that they were using to access the house. A week later Paul came for the second visit where he removed the body, traps and poison so we didn’t have to. Overall we are very happy with the service and didn’t imagine it would be so effective so quickly. Both James and Paul were also friendly and reassuring to us during this stressful time.
Paul M.
15:43 18 Jul 23
Paul was a very friendly, professional visitor to our home.His knowledge and expertise put us at ease very quickly.He dealt with the wasp nest effectively and efficiently whilst ensuring HSE issues were discussed and resolved appropriately.Lovely guy, prompt response, excellent service.Thanks Copley, you have dealt with a second pest problem for us.No hesitation in recommending you to others.Our first choice for pest control.
mike T.
17:46 14 Jul 23
Making the appointment was easy and straightforward. The technician, Brandon, telephoned 20 minutes before arrival as promised. He was thoroughly professional, courteous and efficient. I am very happy with the service I received.
Victoria S.
10:06 14 Jul 23
I had the pleasure of having Dan, the exceptional pest control man, come to deal with a wasp nest in our home, and I couldn't be more impressed with his service. From the moment he arrived, he showed great expertise by inspecting our loft to locate the nest and providing valuable advice on a previous mice problem we had during building works. Dan's clear explanations about his approach and the effectiveness of the treatment were incredibly helpful. Not only was he professional and efficient in his work, but his friendly demeanor made the whole experience pleasant. I highly recommend Dan for any pest control needs!
Louise H.
07:39 12 Jul 23
I had a wasps' nest right above front door (but hidden in the roof space). They came out to me within a few hours - was expecting to wait a couple of days. Brilliant service, no mess, all done with a cheerful smile. Such a relief! Will definitely use again - but hope I don't have to 🙂
Jennifer N.
11:33 04 Jul 23
From start to finish they were really friendly, helpful and professional. Brandon came on the first visit and Paul on the second and they were both quick but thorough and not worried about my big dog! I will definitely recommend them to others!
valerie H.
11:52 24 Jun 23
I had noticed high wasp activity around the outside of my lounge window. On further examination I could see that the wasps were entering the wall above the window through a small gap in the grouting. I rang Copley Pest Solutions immediately to see if they could help me. I spoke to a polite and very sympathetic gentleman called David who arranged for a technician to call the same day. In fact James, the technician, arrived within one hour. James quickly and professionally got on with the job and soon there was no sign of any wasps around my lounge window. Before he left James gave me all the information I needed about possible necessary follow action etc. I am a happy and satisfied customer.
John W.
09:55 22 Jun 23
Paul & Dan have just carried out pest control at my property. I received a call prior to their visit informing me of their ETA. Arrived on time…smartly dressed in company logo uniform, extremely polite and informative …explained exactly what they were doing and the reason behind the course of treatment. Great lads providing a prompt and professional service. Thank you very much.John
Anika M.
09:27 19 Jun 23
Dan and Paul came for an initial survey. They were super friendly and super thorough. They explained what they were doing and the options I had. Way better than the other companies I had in to quote!
Sarah S.
20:52 16 May 23
It was my first time ever seeing a mouse in my house, and having to deal with the situation, and to be perfectly honest having mice in my home was a big fear for me, causing a lot of stress, worry and anxiety over the situation.I was very fortunate to have Brandon come out and assess the situation and put bait boxes down where he felt necessary.Brandon's knowledge and expertise, helped to calm and reassure me, when I was completely freaking out.I really am thankful for how Brandon has helped from start to finish, if I could give him 10 stars I would, as he really does go above and beyond to help.He is very down to earth, a good sense of humour and very knowledgeable about what he does.I would definitely recommend the company to other people, as I am a very happy customer.Thank you Brandon for everything you have done.
Stephen S.
13:16 04 May 23
Brandon was excellent. Friendly chap, knew what he was doing and saved me a ton of money by not charging me for unnecessary work that wasn't needed (that other companies would have charged me for). Had a proper assessment of loft in order to obtain a quote for blocking up and proofing holes to stop rats getting in from the adjoining loft of the neighbour. Overall very pleased with the service!
Samantha B.
10:42 20 Feb 23
I called Copley when I was very frightened by what I thought was going on inside my house, a visit was planned for the best day. Joe arrived promptly and was very reassuring and explained everything he was doing. The next visit was planned before he left so I knew what to expect.Today, we received follow up from Dave and Paul, they were extremely knowledgeable, very thorough in their approach and we appreciated their honesty with what we might be doing wrong. They picked up a hole in our roof we had not been aware of so thank you for that! Despite this, they were non judgmental and friendly. Would not hesitate to recommend the service.
Gordon K.
09:31 09 Feb 23
From reporting my problem to a very lovely Cally, who was professional as well as reassuring and down to earth to James who rang me 30 mins before to let me know he was on his way, he was courteous and professional and knew what he was talking about. He explained what a going to happen next and what we can do to help the situation. My kind of people. Definitely recommended Thanks again
Matthew G.
11:36 29 Jan 23
After speaking to them on the phone, they sent a technician round the very next day.Mike (technician )was absolutely superb . He was extremely helpful and knowledgeable and is due to come back in 10 days to hopefully confirm we are mouse free! Would definitely recommend using this company
a
10:08 15 Jan 23
When I called Copley’s they were very helpful and friendly both in person and over the phone. The technician, Neil, arrived quickly and also called to give me a time frame before his arrival. He was friendly and dealt with the problem thoroughly, answering all my questions and putting my mind at ease. I feel the problem was taken care of very efficiently and I was given advice for anything else I might need. I am very happy with the service and would recommend to anyone!!
Alison C.
05:40 01 Jan 23
I called Copley Pest Solutions UK on 30.12.22 and spoke to Ellen who was absolutely amazing, she was reassuring which helped enormously because I was so worried about having mice in my cavity walls. An appointment was made for the very next day bearing in mind it was the Christmas holidays.I was so relieved because I didn't want to wait until after New Year's.The next day Paul the technician turned up at the time which he was expected and was absolutely fantastic. He set about doing what he needed to do and was nothing more than professional and knowledgeable.He was reassuring and gave me fantastic advice.This was the first visit with another appointment made to check the situation.I cannot recommend this company enough do not go anywhere else.Thank you guysAlison
Charlotte C.
11:17 19 Dec 22
Had a wasp nest on my flat roof, somehow the nest still survived in the middle of December and after loads of frost, they had started to flood the house. I cant remember the guys name that came, but he was amazing, checked through the house, listened to what u had to say about where they were coming in, treated the nest and talked me through what he was using and how it would affect the nest. Fingers crossed in a couple of weeks every last one of them will be gone. Also assured me its protected for up to 5 years so no need to remove the nest. Very friendly and quick. Really happy with the efficency.
Frank B.
16:23 13 Dec 22
A thoroughly professional and efficient service. Neil phoned 20 minutes before his arrival, asked a range of sensible questions and made suggestions based on the information gathered, offering alternative solutions, dependent on what he found when he inspected the loft.He thoroughly inspected the roof space, keeping up a running commentary on what he found and his conclusions. He was informative and knowledgeable, demonstrating his obvious expertise and experience.He identified the potential “run” and entry point, setting and baiting traps for both squirrels and rats, since there was a possibility that both were involved.Everything was thoroughly explained in a professional, friendly and clear manner and the next steps were arranged with a minimum of fuss.All in all, a service which I would happily recommend to others. We now await the results with “baited breath”!
Brian T.
20:05 06 Dec 22
Very happy with the service provided by James. He arrived at the time stated and was friendly and professional. He did a thorough search and explained fully the treatment that was required. He arranged another visit for the following week during which he then sealed the openings and sanitised the loft area. He is returning again for a third time to check everything is okay. We would definitely recommend James and Copley Pest Solutions and wouldn't hesitate to use them again.
Chris S.
08:03 05 Oct 22
Really impressed with our technician Neil, within a minute of arriving he’d spotted wasps on the roof, and found the nest almost immediately once he was in the roof space.He was very professional and had it sorted within 30 minutes!Really impressed, they were able to turn up same day, rang when they were on their way and even provided a tracking link so we could see when they had arrived. Great service!
Debby F.
12:08 27 Sep 22
Great company, got a quote last week and they gave me all the info I needed. They came nice and early in the morning and called me to let me know they were on the way and I was also able to track them. Everything was explained to me and I wasn't rushed with my questions. Making the payment was easy and the two men that visited were really friendly and professional. Robert described in detail how the insecticide would work and assured me that there would be no bad smell or problems with us sleeping here tonight. I would definitely use the company again if needed.
Samantha B.
20:18 06 Sep 22
⭐️⭐️⭐️⭐️⭐️Joe & Jack attended my property today to assess and figure out the best solution to deal with the current mice infestation.They was both very friendly and knowledgeable and explained thoroughly about what they was doing and about their findings.I was also notified with an estimated arrival time and they arrived promptly within the time frame given.I would highly recommend their services !!Thank you so much 😄⭐️⭐️⭐️⭐️⭐️
Hinnah S.
08:58 02 Sep 22
Paul arrived on time and was very friendly and polite. He checked the garden to find any openings also the kitchen area and showed me where the rodents were coming from. After placing down poison for the rodents he advised me to contact my landlord as the holes through the wall were not covered how they should be. Another appointment was quickly arranged for the extermination. Overall, I am very happy with Paul’s service he also made my daughter smile by showing us his beautiful dog. Would definitely be recommending them to my family and friends.
Carole M.
14:23 14 Jul 22
Speedy response. Lee kept us informed about his arrival time. We had wasps in the brickwork of our home. Lee was very knowledgeable, did the job quickly and thankfully we've not seen any wasps since. I would recommend Lee, he was friendly, competent and confident. We were very happy with his work.View
Ruth T.
10:32 08 Jul 22
James attended the property on time and was both professional and polite. He explained what he was looking for and I felt did a thorough inspection of the areas of concern. In our case no work was needed. If we needed work carrying out we would absolutely use your company and would recommend you to friend and family.
jonathan J.
13:46 10 Jun 22
Was recommended this business by a fellow specialist. They responded to my call on a Sunday and Paul was out promptly on the next day. He made a thorough inspection and laid bait on all the likely places. The problem seems fully resolved and he checked everything out carefully on the follow up visit. The price was perfectly fair for the time and effort involved.
Danica L.
11:57 11 May 22
Paul was friendly and so professional all the way from start to finish aswell as very informative and very very knowledgeable. What a lovely man.He rang before just to let me know he was on his way.Then presented his I.D card. Was great with my 18month old. I would definitely recommend this company, what a lovely experience knowing I can relax now has Paul found the issue instantly.Very happy customer 😀.From Donna
Shlurpy
09:25 22 Apr 22
Paul came this morning on short notice and was absolutely superb to deal with. We're very pleased with what he's done, he checked all over the house and found the route cause of where they were coming from and has prepared for his next visit. An outstanding service and a great guy, can't recommend enough.
Michael P.
15:20 24 Feb 22
Lee visited our home today as we are having issues with mice. He was extremely professional and took time to explain everything as this is something we have not had to deal with previously. Lee was extremely thorough in his inspection and I am confident the issue will be resolved due to his excellent commitment and knowledge! 5*
Gemma B.
10:23 04 Jan 22
Really professional and reassuring. Made us aware of all options to get rid of the problem and checked inside and outside of the house. Made a return visit when promised and reassured us that he wouldn't give up until they were gone! Highly recommend!
Tajah D.
15:16 10 Dec 21
Amazing service so far! We had Paul come out for an inspection, literally just left and honestly couldn’t have been made to feel more comfortable about a not nice situation. Everything has been laid out and we will have a follow up to come but honestly you cant buy the way he made my mum and I feel after his visit. First words out of my mouth when he left was how lovely he was. Now the wait!
Jane
23:09 09 Sep 21
Excellent service this morning with the wasp nest. Many thanks for Lee's efficient and professional service executed with kindness and care for his vulnerable client.Highly recommended.
Joanne W.
11:39 07 Aug 21
Very quick response, friendly, efficient and professional service. I rang a different company who used these guys as sub contractors and I paid a fortune. Going direct to Copley would have been half the price and I would do that in future as would have had the same professional service for a lot less!!
S B.
11:42 02 Aug 21
Not only was Paul incredibly professional and knowledgeable, he was also completely lovely, very friendly and made me laugh and relax at quite a stressful time! He explained the process, what was used and what would happen and left me in complete confidence about the state of our home.This is the second time we have used Copley (different property, different problem!), and I wouldn’t hesitate to recommend them to anyone. Just brilliant. Thanks Paul! 🙌
Debs L.
10:41 27 Jul 21
Called to give notice of arrival time, very prompt. Paul was polite, professional and explained how long the process would take before the two wasps nests would be clear. Great service, online payment when job was complete. I would highly recommend the company and will use again if needed.
Phill A.
16:57 16 Jul 21
VERY happy with the service I recently received. I needed a wasp nest destroying in a small crack in the mortar on the second floor. I was able to call out of hours Friday and offered a slot Saturday sooner than I anticipated. It was not suitable to me, so a visit was arranged the following Monday. Thanks a lot.
Sally W.
10:02 09 Jul 21
Professional and timely service - Paul rang in advance and arrived on time so no waiting around.Upon arrival Paul explained options arpumd sealing with a latge wasp nest in our porch eaves and because the nest was right by our front door we chose to have it removed.Paul provided safety advice and then professionally dealt with the problem with minimal disruption.Friendly, informative and professional service- would highly recommend.
Kenneth G.
19:54 24 Jun 21
Brilliant service, all fully explained and professionally performed by Lee, who was really friendly and a pleasure to meet. I've already recommended him to a family member, and have no doubts if needed I would call on his services again.
Ricky C.
14:29 06 May 21
Excellent service from the lads. On time efficient online payment and invoice. Bird's nesting has been resolved. Good value compared to other firms
Susan D.
18:23 29 Apr 21
Very pleased with the results and was lovely to wake up to no pigeons nesting under my solar panel s. Well impressed with the job they did. Would recommend 100%.
Shelley A.
17:10 14 Apr 21
Copley pest control provided an excellent service. Lee was very professional and knowledgeable. This was particularly reassuring as I was concerned about pests in my roof space. The issue was resolved quickly with one visit and I would certainly use Copley Pest control again if I ever need to do.
J R.
10:37 02 Apr 21
Bird proofing the roof of the property. Professional service. Leo and Liam were a great team. A very neat job and tidied the property after themselves. Great communication throughout and explained everything they had done. Would definitely have them back.
Leanne R.
09:13 25 Mar 21
We thought we had bed bugs so we called Copley who confirmed they were happy to come out and have a look for us for free! They explained the treatment plan and the costs involved if I we did have them. When Paul came to have a look he was so professional and explained everything in detail. Paul was happy that we didn't have any and told us what to look out for in future. I was worried that if we didn't have them, the would just say we did to get our our money, but it wasn't like that at all. We will definitely use them in the future if needed.
Cathy P
08:52 07 Mar 21
Excellent service. Friendly helpful and efficient staff. Nothing too much trouble for them. Good price too. Came out to us within a couple of hours of calling. We had a follow up a week later and then used them for a full loft clearance and sanitisation. Just what we needed at a difficult time. Highly recommend this company.
Paul C.
22:18 03 Feb 21
Very happy with the first class service these guys provided. We had a wasps nest in the roof of our house and they came, inspected and sorted, promptly and professionally with no hassle. Very good value too for the level of service they provide. I highly recommend them for all your pest control needs. ?
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